Empty promises

I ordered my items allowing for enough time for delivery before I have to go abroad. Yesterday, Friday 6th December (2 days before I depart), I get a message to say that delivery was unsuccessful because no body was home.

Well well well, if delivery was attempted the gate would have called me and they could have accepted my package on my behalf. But considering the gate did not get hold of me, no body tried to call me , it only points to the fact that delivery was not attempted.

I called their office yesterday twice with a promise that the manager was going to call me back, but nothing happened. When I phone the second time there was not even an apology, no urgency or attempting to solve my issue. Today is a day before I fly and I have not much hope for them to be able to get their $&%@ together to have my package delivered.