1 reviews | Active since Dec 2017
Don't use Dawn Wing - dreadful service
Day 1: Despite instructions to advise me of delivery time and to call on mobile when at the complex, no phone call and hooting at the gate at 14:39 Advised Supplier and asked that this instruction be communicated to Dawn Wing and that delivery could take place either between 09:30 and 11:00 or after 14:30 Day 2: Courier appeared at complex at +/- 11:48 - hooting again - no phone call! Phoned Dawn Wing and spoke to Barbara who promised call back to arrange a time. No call back despite 3 more phone call by myself to the company. Phoned the Supplier who phoned Dawn Wing who offered an after hours delivery which I refused ( security issues at the complex ). Dawn Wing arrived at 20:14 - no phone call. I've cancelled my order with the supplier with the advice to use Star Express, a professional courier company.
We are so sorry for the inconvenience caused.
We believe that our team has been in contact with you to resolve this issue.
Please accept our sincere apologies.
Kind Regards,
Dawn Wing
We are so sorry for the inconvenience caused.
We believe that our team has been in contact with you to resolve this issue.
Please accept our sincere apologies.
Kind Regards,
Dawn Wing
