Dissatisfied customer

You don’t even deserve a star. I was awaiting delivery via your company but because of an incorrect number from my details I never got my parcel. I called your number that’s available online *** and it’s not even working, as it f my frustrations aren’t enough. I called your 010 number and I updated my number on Wednesday, when a consultant told me I’ll receive my package the following day and will receive an sms and a phone call upon delivery. Today, I had to call three times to be held on the phone and the phone just gets dropped and finally when someone attended to me they told me that my item never left the warehouse, it will be delivered on Friday! Without any reason as to why am I not being attended and my parcel is being kept in the warehouse! I’ve never had such a poor and frustrating service from delivery companies!