Disgusted, disappointed, rude, worthless

I am disgusted. Each operator just passes you to the next operator. Then they drop the line. I have worked with AMBER the whole day today trying to get to management and she also just transfers me to another operator, I ASKED HER TO TELL ADELE TO PHONE ME BACK, the message was never even delivered. Dawn wing does not know where my company is and now has just left my parcel on a shelf. No one contacts me, even after leaving messages after messages on their website. I have phoned 4 times today and still have no idea what is going on, they have no care in the world. I hanged on the line for 30 minutes only for an operator to drop the phone down in my ear after asking to speak to ADELE, their management. This is completely rude, have they got no pride at all. I will not be referring this company ever to deal with business. These people are uneducated in working with customers and there is no customer service. Someone has to held liable, but of course no one will stand up and take responsibility. This is the worse courier company i have ever worked with my entire life.