Did not pitch to collect the Parcel

why did you not come pick up the parcel that you supposed to come pick up on the 18/04/2023 and you did not have the curtesy to call me to advise if you are not coming to pick up this parcel.

Sifiso Sikhakhane (Makro)

Apr 17, 2023, 21:05 GMT+2

Good day Tshamano, Trust this email finds you well. I have arranged to collect your item on 18/04/2023 using Dawn Wing on waybill number ML***R1. Please ensure that the order is packaged securely so that it doesn’t get devalued/damaged during transportation, and that you include all the accessories that came with the unit. The order will be returned to the supplier for assessment and once assessed, we will get in touch with you. Regards, Makro Support Team