BT
Benjamin T

1 reviews | Active since Jul 2014

29 Nov 2017, 11:48

delivery not on the same day as sms that has been send

i order online from makro as makro tells me the order has been collected by dawn wing they send confirmation of delivery the 28 Nov in the morning as i arrange for someone to be able to collect they send us a messag at around 6pm telling is they are no longer delivery today as per message (could not deliver today as previously communicated due to an address ) but they never communicated with us at all , i will never ever use them again, im still waiting on my delivery

0
Replies (2)
Dawn Wing
Dawn Wing's reply29 Nov 2017, 11:51
Official

Dear Benjamin

We are so sorry for the inconvenience caused.

We are investigating this issue internally and will be in contact with you shortly to arrange delivery of your parcel.

Please accept our sincere apologies.

Kind Regards,

Dawn Wing

BT
Benjamin T's update29 Nov 2017, 13:36
Reviewer Update
2 hours later and still waiting for reply worst transport company i have ever dealt with