CP
Christiaan P

1 reviews | Active since Sept 2012

10 Jan 2016, 15:13

Delivered my parcel to someone else

TRACKING NUMBER: ***<br> <br> On the 18-12-2015 the parcel was received by Dawn wing and on the 22-12-2015 it was delivered to a person I don't know.<br> On 23-12-2015 I called the branch involved and was told they will speak to their driver, later that same day they did a conference call with me, the driver and someone from their office in Bloemfontein.<br> The driver said he delivered it to my gardener as I was not home, I told him I don't have a gardener, he then said he will come after 17:00 to sort it out.<br> At 18:00 I called the number that called me from Dawn Wing and a guy answered, but said he knows about my parcel and also heard the conference call, he will call the driver and call me back.<br> He called me back and told me the driver said my house is on the corner, I told him my house is in the middel of the street, not on a corner. He said he will contact the driver and get back to me again.<br> <br> But never did.<br> <br> On 24-12-2015 I called again and asked about my package, the lady said she will get someone to phone me back, but no-one ever phoned.<br> <br> Till today no-one has called me back or tried to get my parcel back.

0
Replies (1)
Dawn Wing
Dawn Wing's reply10 Jan 2016, 15:23
Official
Hello Iceblade_sa,

We are terribly sorry for the inconvenience caused.

We will investigate this matter straight away and contact you with feedback regarding your parcel.

Please accept our sincerest apology for the inconvenience.

Kind Regards,
Dawn Wing