Dear retailers, don't use Dawn Wing for logistics, it gives you a bad name by association!

My experience (for the last TWO WEEKS) with Dawn Wing has been absolutely shocking. They not only lack the ability to do their job but also the professionalism. I placed an order on Monday and got an SMS that Friday that the parcel will be delivered to me that day - only no one showed and I waited around like an idiot. Finally, Monday came, same story...phoned them and was informed that the parcel was placed among the problem parcels since the autocomplete filled in the wrong area code for the street address given....which is something you CAN'T CHANGE ONLINE! Anyway a week passed where I phoned daily to follow up and was promised to be phoned back and assisted each day without success....It's now Friday, again, and I am so fed up, I'm not even putting an effort into this review. Which believe me is in their favor. If you are a retailer and want a third party to coordinate your deliveries, please do not consider Dawn Wing, you will, by association, be negatively impacted. I placed this order long in advance because I knew I would go on holiday, but here we are - I am leaving and still have not received my parcel...thanks a bunch!