1 reviews | Active since Dec 2017
DAWNWING: Worst courier company.
Once I received my Tracking number, I noticed that I missed 2calls in 2 days from them. I then sent them an email regarding the request as my address was apparently incomplete. After no response on the email I requested a call back on the website, which did not happen. When you contact them on ***you get the introduction platform where you are presented with options for the relevant department, but to no avail when entering your option you only hear the introduction and options again. Finally got a hold of them via the chat on their website where the clerk casian told me that the parcel was returned to the sender. When asking as to why I was not contacted no reply! Clearly ended the chat from their side. Service like this is disgusting and I would never use or recommend Dawnwing to anyone.
Dear Eerhardus
We are sorry for the inconvenience caused.
We are investigating this issue and will be contacting you directly with feedback.
Please accept our sincere apologies.
Kind Regards,
Dawn WIng
Dear Eerhardus
We are sorry for the inconvenience caused.
We are investigating this issue and will be contacting you directly with feedback.
Please accept our sincere apologies.
Kind Regards,
Dawn WIng
