Dawnwing cannot keep their promises and takes customers for a fool.

I would just like to express my disappointment in TFG selecting Dawnwing to deliver my parcel and any other parcel to other customers. Since Monday I have been receiving confirmation sms' that my parcel would be delivered on Monday but nothing arrived, then on Tuesday same thing happens and again the same today. The driver has been booking my parcel back in to their depot everyday now logging it as no contact is available but no one had attempted to call me nor was anyone at my house as I work from home. I called in to their offices on Monday and yesterday only to be assured I would receive my parcel on the day I called in. Last night I sent Dawnwing an email inquiring when I would receive my parcel only to receive the first ever call from their offices confirming I would definitely receive my parcel today. I have still not received my parcel. I have just called their offices now only to be told that my parcel has been booked in again at the depot as no contact available and again will be delivered tomorrow. I don't believe that my parcel would be delivered tomorrow and I have expressed in my email that I urgently needed it to be delivered today. Seeing is believing.