Dawn Wing’s HORRIBLE Service.

HORRIBLE HORRIBLE SERVICE. The 25th of Novemeber 2020 I ordered a Pandora Charm off Pandora’s Online Store. No problems what so ever, the payment went through and my order was placed and payed the 25/11/2020. A couple days later I received an email that my parcel is with DAWN WING and soon after I could track it. I received the next SMS on the 27th of November , “ Dear Private, your parcel from Pandora Online Shop SA, ref PAN*** could not be delivered today due to an address error. Please contact us on *** to resolve the problem. Kind regards, Dawn Wing” in a panic I called them and they explained that this means DPD laser their partners will be delivering my parcel. On the tracking site I see the following messages, 1- You’re parcel is out for delivery, 2- Your parcel is at DPD laser branch. THIS IS A PRESENT I ORDERED FOR THIS COMING WEEKEND. There’s no help, I even offered to change my address if that’s the problem! I’m in quite a stress that I haven’t received my parcel yet, and dawn wing offers no help.