Dawn wing/FNB late delivery

I placed on order through FNB and was informed my estimated delivery would be on Wednesday, so I took the day off and waited as my **** was off this day, however no delivery came.

I Called the call center and was told i would be notified when delivery would take place, ok problem solved I’ll take the day off when they sms.

Lucky for me on Thursday I get an sms at 10am saying they had a error in their business and that they will delivery it today. Ok cool, i unfortunately had work already and couldn’t be there but my **** can. I pay her double wage so she can stay late as they say it will only be delivered by 5 and I only normally arrive home at 6. She doesn’t live far but I don’t live in the city and taxis don’t run late so I’m sure she had a Terrible time getting home, but she smiles and knows I’m excited for my delivery I have been telling her about since ordering and she waits till 5 and leaves.

I none the wiser come home from work rush inside hoping to see my Newley ordered package waiting in the enterenace. Only it isn’t! I tear open all the cupboards in my house hoping my **** had hid it from me as joke but to my dismay I only find a note saying, I’m sorry I waited till 5:30, nothing was delivered

Now I only get home after 6 and as soon as I realized I phoned the call center and you guys only to find it’s after hours and no one is available to help.

I guess I’ll do the same routine tomorrow?

Client service means nothing to this company, the got a nice delivery contract with FNB and now they are running around like headless chickens, clueless as to what to do