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caroline H

1 reviews | Active since May 2017

21 Sept 2018, 07:42

Dawn Wing, ***

I got a phone call from this courier service , calling themselves "delivery experts" two days ago. The driver was at the wrong address, after correcting them, i was promised to receive my package the following day, three days have passed and i still havent received my package , i then tried to track my parcel on their website, to which i got the response "waybill number does not excist" , also tried sending a prompt to contact me back asap, no reply, no response, no package. I you DO want your belongings getting lost or recklessly handled, make use of the unbelievable ****py courier service.

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Replies (1)
Dawn Wing
Dawn Wing's reply26 Sept 2018, 09:47
Official

Dear Caroline

We are so sorry for the inconvenience caused.

We will be investigating this issue, and will be contacting you directly with feedback.

Kind Regards,

Dawn Wing

Best regards,