Dawn Wing worst service

Worst service! I placed an order with my supplier and knowing we in this crisis I gave them a week to deliver as companies work with skeleton staff. On Friday I received an email saying the order has been dispatched and at 15:00 I received a call from Dawn Wing confirming my address and saying the driver is on his way to deliver. After waiting still no delivery. I called back and I was informed the driver could not find the address and went back. I was very upset and no one called to tell me the delivery will no longer be made after they had confirmed he is on his way. I was advised that they would refeluver on Monday. Monday came and no delivery. I had to phone them for answers and after being out on hold for 20 min I was told my deliver is laying in their queries department and the delivery will not be made today. I asked to speak to a manager and to no shock I was told the manager was not there and that she would call me back in 1 hour. Needless to say no call back. Worst service I have experienced and would not recommend Dawn Wing at all. I will bring this to Herbalife’s attention that I will joy place orders if they do not use another courier, and I place big orders.