Dawn Wing--******* and Disgusting Customer Service

I wish to express MY UTTER DISGUST , DISAPPOINTMENT AND FRUSTRATIONS about DAWN WING COURIER SERVICES.

Firstly, I was informed that my order left the Warehouse on 23 October 2020 and that I would receive it within 5 days.

When I checked the TRACKING DETAILS that was provided , I noticed that my Parcel was expected to be delivered on 26 October 2020.

As usual I waited for an SMS on 26 October 2020 which is normally sent on the morning of delivery, by DAWN WING. Since I didn't receive an SMS- I checked on my order details and realised that my address was incomplete. No-one called from DAWN WING to get my complete address.

I called DAWN WING MYSELF and Jayson indicated that he has my parcel and we arranged to have the parcel delivered on Tuesday, 27 October 2020.

When NO SMS was received on 27 October 2020 and NO PARCEL DELIVERED, I called both DAWN WING DAILY FROM 27 OCTOBER 2020-30 OCTOBER 2020 AND EACH TIME DAWN WING SAID TO ME THEY'RE CHECKING FOR THE PARCEL.

DAWN WING RESPONSES: REBONE on 29 OCTOBER 2020 ACTUALLY ASKED MY WHAT WAS IN MY PARCEL-- WHICH IS NOT HER BUSINESS. Rebone also indicated that she will call me back before the end of business with a response-- SHE NATURALLY DIDN"T call back. When I asked to speak to her supervisor she said LIZELLE BOTHA was in a meeting the whole day. I called again later on 29 October 2020-- still no news of my PARCEL

I called again on 30 October 2020 still no response about my parcel.

DISGUSTING SERVICE from DAWN WING. And also the FACT THAT THERE ARE ******* THAT ARE EMPLOYED BY THE ORGANISATION.