Dawn Wing - terrible service and disgrace as service delivering company

Absolutely disgusted with Dawn Wing service. First delivery of my Parcel was the 3rd of May - NO DELIVERY They update the status that receiver not available - This was a lie Second delivery scheduled for the 4th of May - NO DELIVERY They update the status that receiver not available - Yet again they lie Third delivery scheduled for the 7th of May - AGAIN NO DELIVERY They update the status that receiver not available - And once more they lie

I even offered to give my cellphone records to prove they were lying and asked for proof that they tried to contact me but it was dismissed.

There is no way to contact anybody at Dawn Wing that can actually help or escalate problems or ask for assistance, and when I and actually managed to speak to someone I just got empty promises or they say someone will phone back.....BUT NEVER DO. When they update a status after 5pm and it is incorrect there is no way to contact anybody for assistance.

For a service delivering company you are a disgrace!