Dawn Wing - Terrible Service

I placed an online order at Adidas and paid for it on Tuesday, 24 November '20 . I received the first notice from Dawn Wing Couriers on Friday 27 November 2020 that the parcel TA: ***D1 was going out for delivery that day, but then later the afternoon another SMS that it couldn't be delivered because of an administrative issue. Again on Mon, 30 Nov I received a SMS saying that it will be delivered that day and in the evening that it couldn't be delivered. On Tuesday 1 Dec, I phoned them to find out what the problem was, the person I spoke to said that I should just ignore the messages...? but that it would be delivered the next day. On Wed, I received a phone call from a confused gentleman who wanted to confirm the delivery address and said it is scheduled for delivery only the next day. Thursday come, Thursday go. Today on Friday I received that message again that the parcel is scheduled for delivery. It is now 17:00 and I'm wondering if it was one of those messages again that I must just ignore, will Dawn Wing ever deliver? I am disappointed and shocked. I deal with a few couriers on a daily basis in my business and am glad not one of them is Dawn Wing.