PW
Pieter W

1 reviews | Active since Oct 2017

16 Nov 2017, 12:48

Dawn Wing support is non existent

If a courier tells me they will deliver on Wednesday and they don't I get super worked up. Especially if it's urgent!!! But when you phone twice and use their online chat once and every time they tell you they will call you back and they don't you are forever off my courier list.

I will never use you again!!!

0
Replies (1)
Dawn Wing
Dawn Wing's reply16 Nov 2017, 14:41
Official

Dear Pieter,

We are sorry for the inconvenience caused.

We will investigate the matter internally and ensure that it is resolved as soon as possible.

Please accept our sincere apologies.

Kind regards,

Dawn Wing