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Carol C
1 reviews | Active since Dec 2018
19 Dec 2018, 12:33
Dawn Wing - shocking service
My parcel arrived at Dawn Wing on 4 Dec but they were UNABLE to find me for 3 weeks in an era of google maps & Waze. Today 18 Dec they returned my parcel to Cotton On. This in spite of the fact that I personally called 3 times & twice to confirm my address. The WORST logistics company that I ever dealt with. No one too accountability for the issue.
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Dawn Wing's replyOfficial
19 Dec 2018, 13:00Dear Carol
We are so sorry for the inconvenience caused.
We have escalated this to our Johannesburg branch who will be investigating and providing you with feedback.
Please accept our sincere apologies for this issue.
Kind Regards,
Dawn Wing
We are so sorry for the inconvenience caused.
We have escalated this to our Johannesburg branch who will be investigating and providing you with feedback.
Please accept our sincere apologies for this issue.
Kind Regards,
Dawn Wing
Dawn Wing's reply19 Dec 2018, 13:00
Official
Dear Carol
We are so sorry for the inconvenience caused.
We have escalated this to our Johannesburg branch who will be investigating and providing you with feedback.
Please accept our sincere apologies for this issue.
Kind Regards,
Dawn Wing
We are so sorry for the inconvenience caused.
We have escalated this to our Johannesburg branch who will be investigating and providing you with feedback.
Please accept our sincere apologies for this issue.
Kind Regards,
Dawn Wing