DAWN WING SENT MY PARCEL TO *******!

I was sending a parcel with Dawn Wing Courier Services as I was trying to sell an item. Once I realised that the buyer was trying to **** me with a **** PayPal invoice, I immediately contacted Dawn Wing. They reassured me that the parcel was still at their warehouse and was not sent out yet. I asked if this could be sent back to me and they agreed. I called 3 times on the same day to confirm that the parcel (worth over R7000) would be sent back to me, which they confirmed each time. The next morning the parcel was delivered to the ******* without my consent. This was unacceptable and the company should be held responsible for my lost belongings. They refuse to accept responsibility and it is rather suspicious that the ******* specifically asked for this particular courier company.