MG
MLANDO G

1 reviews | Active since Mar 2014

25 Apr 2017, 16:05

Dawn Wing poor service

<p>This right here is not acceptable!!! What was the reason for me top type the delivery instruction if it’s only a waste of time and energy because clearly your courier does not read them:</p> <p> </p> <p>Delivery instructions:</p> <p>Please Contact Me before delivery ********** 441 for my availability so that when I'm not around can arrange with my neighbours</p> <p> </p> <p>I t was clear that I should be called before delivery however that was not done the only communication I get is this email below telling me no body was available at my house hence was not contacted.</p> <p> </p> <p>I am very very disappointed by your poor customer service, if the delivery instruction is not used why include it.</p>

0
Replies (2)
Dawn Wing
Dawn Wing's reply25 Apr 2017, 16:32
Official

Good Afternoon,

We will investigate the matter and contact you directly to resolve the matter.

Kind Regards,

Dawn Wing

MG
MLANDO G's update26 Apr 2017, 11:44
Reviewer Update

I would really appreciate that!