SA
Sam A

1 reviews | Active since Sept 2018

03 Sept 2018, 14:29

Dawn Wing is the worst courier I have dealt with in my whole career!

I honestly have nothing good to say about the service received from this company, first of all the driver is not only rude, self righteous and obnoxious, but will argue that he knows how systems works and tells me to change my address if I want the package delivered to my front door? You must be joking. I phoned his manager to sort the matter just to be passed back to the driver to discuss the situation. Not only was my packages deliver to the wrong place again!!! While my address, name and phone number is as clear as day on the package, but he drives back to bring it to me after complaining, gets out of the car, hands the package to me and drives away with attitude. I did not even sign for my packages and will make sure the companies using Dawn Wing knows about this, it will not end with a 'Hello Peter' review.

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Replies (1)
Dawn Wing
Dawn Wing's reply03 Sept 2018, 14:55
Official

Dear Samantha

We are so sorry for the inconvenience caused.

We will be investigating this issue as a matter of urgency and will be contacting you directly with feedback.

Please accept our sincere apologies for this matter.

Kind Regards,

Dawn Wing