CN
Corbertt N

1 reviews | Active since Oct 2011

01 Sept 2017, 17:42

Dawn Wing Horrible Courier Service

This is the worst courier service I have ever used, I would not recommend to anyone.

Operators are bunch of ***** nothing is urgent from them, their service is more of an ancient postal system you will never get anything that you have ordered on time they dont even call you to arrange delivery you have to be the one calling them 10 times a day.

Waybill Summary Details

Waybill Number : BB4331 Waybill Status : AT DESTINATION / AWAIT DELIVER From : CAPE TOWN CENTRAL AREAS

Waybill Date : 2017-08-29 Service : ECON To : PRETORIA CENTRAL AREAS Detailed track and trace

Event Location Date Time Additional Information PARCEL ARRIVED AT DAWN WING CPT 2017-08-29 17:40 SHIPMENT RECEIVED BY HUB CPT 2017-08-29 18:19 MASS DIMENSION VERIFICATION CPT 2017-08-29 18:19 SHIPMENT SHIPPED FROM DEPOT CPT 2017-08-29 22:52 PARCEL SCANNED IN PRY 2017-08-31 04:22 SHIPMENT RECEIVED BY DEPOT PRY 2017-08-31 04:23 SHIPMENT HAS BEEN DISPATCHED PRY 2017-08-31 07:20 DAWN WING WILL CONTACT YOU PRY 2017-08-31 16:18 ********** DAWN WING WILL CONTACT YOU PRY 2017-08-31 19:27 REASON: RR - ARRANGED DELIVERY DAWN WING WILL CONTACT YOU PRY 2017-08-31 19:44 REASON: 24 - NOT AT HOME PARCEL HAS LEFT DAWN WING PRY 2017-09-01 06:45 DAWN WING WILL CONTACT YOU PRY 2017-09-01 17:03 REASON: 10 - MISROUTED/MISSORTED

They have even **** that there was no-one at home have been calling to follow up with this bogus service.

0
Replies (3)
Dawn Wing
Dawn Wing's reply02 Sept 2017, 08:50
Official

Good Morning,

We are very sorry for the inconvenience caused and the service you have received.

We will investigate this matter internally and contact you directly with our feedback.

We will also arrange to have your parcel delivered as soon as possible.

Please accept our sincerest apology.

Kind regards,

Dawn Wing

Dawn Wing
Dawn Wing's reply02 Sept 2017, 08:50
Official

Good Morning,

We are very sorry for the inconvenience caused and the service you have received.

We will investigate this matter internally and contact you directly with our feedback.

We will also arrange to have your parcel delivered as soon as possible.

Please accept our sincerest apology.

Kind regards,

Dawn Wing

CN
Corbertt N's update02 Sept 2017, 08:55
Reviewer Update
I am sorry I am not convinced at all your service is the worst, you do not seem to know what you are doing such an ********* practice that you lie to your clients I regret this experience. Really disappointed do you have enough cars or petrol to do deliveries or your drivers carry on their personal dealings with your cars and do not prioritise that we have important parcels. The essence of using a courier service is for expediant delivery of goods but you seem not to know that horrible hogwash indeed