DAWN WING: Extremely slow and inefficient service

<p>I needed to have personal documents returned to me as quickly as possible. The original company I dealt with use Dawn Wing as courier. Even though the original company's service itself was excellent and they promised that the documents would reach me "within the day", here I am 5 days later, still without the urgent documents.</p> <p> </p> <p>I had to phone Dawn Wing twice. The first time I was told they had no record of my tracking number. Second time round they found it, and I was promised a call back. Did they ever phone back? Of course not.</p> <p> </p> <p>When I trace my package online, the "reason"for non-delivery is "Shortage". Thanks very much, that's absolutely no help at all...</p> <p> </p> <p>I'll be recommending to the company I dealt with that they stop using Dawn Wing as courier, and I'll definitely never choose them myself!</p>