ZM
Zamokuhle M

1 reviews | Active since Oct 2016

11 Oct 2016, 08:32

Dawn wing did not deliver my Chronic Medication

<p>On the 19-09-2016 I received sms stating that my parcel will be deliverd at my Doctors room on 22-09-2016. Till to date i have not recieved my medication. To a point that i have ran out completely of my chronic medication. On 07-10-2016 I want to my doctors room to fetch my medication only to findout it has not been deliverd.</p> <p> </p> <p>I have been phoning dawn wing and they deliverd my parcel to a wrong practice....they are not giving the right answers they telling me they're still investigating. My biggest worry is I have not been taking my meds for the past 5days. </p> <p> </p> <p>Dawn wing has put my life in serious danger And i dont think they understand the seriousness of the matter of not taking for 5days.</p> <p> </p> <p>Thank you</p>

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Replies (1)
Dawn Wing
Dawn Wing's reply11 Oct 2016, 10:13
Official

Good Morning,

We are terribly sorry for the inconvenience caused. We are rectifying the mistake immediately and will contact you directly with our feedback. You parcel will be out for delivery today.

Please accept our sincerest apology.

Kind Regards,

Dawn Wing