SA
Saffiyah A

1 reviews | Active since May 2020

29 May 2020, 16:35

Dawn Wing Courier Customer Service

Missed a delivery from Dawn Wing and ended up calling the call centre. The person I spoke to was unbelievably rude, right after providing my waybill number they hung up on me. When they called back the only thing they had to say was "wrong number" and hung up again.

I got a call over an hour later and was told that my parcel would be delivered the next day, still haven't received it and haven't gotten any other correspondence regarding the parcel. They don't respond to emails nor do they take calls quickly, had to call at least 5 times before I actually got through to someone in the first place.

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