Dawn Wing: Avoid!

1 star is too much. I received a text that said that Ben G had my parcel and it would be delivered. He didn't show up. He didn't call. I googled Dawn Wing and saw the negative reviews and then started to worry. The next morning I called at 08:00. No answer. I called several times and only got an answer at around 10:00 and spoke to Solomon. He said he would find out where my parcel is. Meanwhile I got an email from Octavia at the main branch who asked for my tracking details and then said she would follow up. She later said that she called the Bloemfontein office and they said they would deliver by the end of the day. I called the Bloemfontein office and Solomon said he hadn't forgotten about me and would call. He called at 12:15 and said Ben left it behind and he doesn't know why but he would make sure someone takes it and delivers it. Guess what? Nobody came! Nobody called! I call at 16:00 and nobody picks up. I call again and again and at around 16:30 someone picks up and hangs up without speaking. Yes... You read right. So now I have to get up tomorrow morning and go fetch my parcel from their offices whereas I paid for them to deliver it to my address. I will never use their service and never order from online stores that use them. The other negative reviews are not lying.