DAWN WING

worst experience , ever . on their tracking site it states contact customer several times . they never contacted me once , phone records will support this . i contacted them only to be told that my parcel of wine was broken in transit . No one told me i had to chase them !!! , their online chat was not responding , i sent an e mail on their site , which was acknowledged with an automated response , 1 WEEK LATER still no response . i contacted their W cape office and waited on the phone for ages , whilst listening to an autmated message of how good they are and how far they cover . eventuall spoke to mervyn who promosed to call me back when he found out when i would get my parcell . STILL WAITING ,NO REPSONSE . worst ever