AP
Adrie P
1 reviews | Active since Jun 2012
30 May 2015, 10:01
Dawn Delivery failure to deliver. AGAIN
I Have a parcel that needs delivery, tracking nr***. I phoned on Monday, spoke to someone who said it would be delivered Tue, nothing came. I phone on Wedn, spoke to Lerato, who said it would be delivered Thursday, I STILL HAVE NOT RECEIVED MY PARCEL. I spoke to another person again now, and I AM STILL WAITING. <br> YOU cant be called a courier service if you can't actually DELIVER A PARCEL!!!<br> The parcel is apparently in Thabazimbi, 60km from my house, how hard can it be to get it here!!!!<br> I will never use Dawn wing again, the service is terrible and totally unreliable.
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Dawn Wing's replyOfficial
30 May 2015, 11:03Hello adrie86,
Thank you for making us aware of this incident.
We have established that the shipment has been addressed to a PO Box address and as a result the shipment could not be delivered.
The shipment is destined for Rooigrond which is a remote area serviced only on certain days. We are investigating the progress on your shipment and will be in contact shortly.
The latest notes state that the shipment had to be delivered to the 1Stop in Rooigrond.
Please accept our apology for the delay in feedback.
Kind regards
Benita Buitendag
Regional Executive
Thank you for making us aware of this incident.
We have established that the shipment has been addressed to a PO Box address and as a result the shipment could not be delivered.
The shipment is destined for Rooigrond which is a remote area serviced only on certain days. We are investigating the progress on your shipment and will be in contact shortly.
The latest notes state that the shipment had to be delivered to the 1Stop in Rooigrond.
Please accept our apology for the delay in feedback.
Kind regards
Benita Buitendag
Regional Executive
Dawn Wing's reply30 May 2015, 11:03
Official
Hello adrie86,
Thank you for making us aware of this incident.
We have established that the shipment has been addressed to a PO Box address and as a result the shipment could not be delivered.
The shipment is destined for Rooigrond which is a remote area serviced only on certain days. We are investigating the progress on your shipment and will be in contact shortly.
The latest notes state that the shipment had to be delivered to the 1Stop in Rooigrond.
Please accept our apology for the delay in feedback.
Kind regards
Benita Buitendag
Regional Executive
Thank you for making us aware of this incident.
We have established that the shipment has been addressed to a PO Box address and as a result the shipment could not be delivered.
The shipment is destined for Rooigrond which is a remote area serviced only on certain days. We are investigating the progress on your shipment and will be in contact shortly.
The latest notes state that the shipment had to be delivered to the 1Stop in Rooigrond.
Please accept our apology for the delay in feedback.
Kind regards
Benita Buitendag
Regional Executive