SO
Sandra O

1 reviews | Active since Feb 2015

06 Feb 2015, 14:19

courier having a bad attitude

Order tracking nr BG9147.I ordered a parcel from baby company. Apparently the courier signed the delivery note himself and hooked my parcel on the gate. Courier came back today saying he thought he has done me a favour signing and leaving the package by the gate. I am staying on a small holding and anyone could take the package. It is gone now. He was arrogant and said he will give me the money. I told him if someone isnt home the package is suppose to go back to the warehouse. I already informed baby company also. The courier name is Pieter but he signed as Marne. This is really bad service

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Replies (1)
Dawn Wing
Dawn Wing's reply06 Feb 2015, 14:37
Official
Hello Prop****23,

Thank you for bringing this to our attention. We sincerely apologise for the behaviour of the courier and will immediately investigate as this behaviour cannot be condoned.

A senior manager will be in contact to gather further information.

Again, please accept our apologies for any inconvenience caused.

Regards,
Dawn Wing