SO
Sandra O
1 reviews | Active since Feb 2015
06 Feb 2015, 14:19
courier having a bad attitude
Order tracking nr BG9147.I ordered a parcel from baby company. Apparently the courier signed the delivery note himself and hooked my parcel on the gate. Courier came back today saying he thought he has done me a favour signing and leaving the package by the gate. I am staying on a small holding and anyone could take the package. It is gone now. He was arrogant and said he will give me the money. I told him if someone isnt home the package is suppose to go back to the warehouse. I already informed baby company also. The courier name is Pieter but he signed as Marne. This is really bad service
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Replies (1)Dawn Wing's replyOfficial
06 Feb 2015, 14:37Hello Prop****23,
Thank you for bringing this to our attention. We sincerely apologise for the behaviour of the courier and will immediately investigate as this behaviour cannot be condoned.
A senior manager will be in contact to gather further information.
Again, please accept our apologies for any inconvenience caused.
Regards,
Dawn Wing
Thank you for bringing this to our attention. We sincerely apologise for the behaviour of the courier and will immediately investigate as this behaviour cannot be condoned.
A senior manager will be in contact to gather further information.
Again, please accept our apologies for any inconvenience caused.
Regards,
Dawn Wing
Dawn Wing's reply06 Feb 2015, 14:37
Official
Hello Prop****23,
Thank you for bringing this to our attention. We sincerely apologise for the behaviour of the courier and will immediately investigate as this behaviour cannot be condoned.
A senior manager will be in contact to gather further information.
Again, please accept our apologies for any inconvenience caused.
Regards,
Dawn Wing
Thank you for bringing this to our attention. We sincerely apologise for the behaviour of the courier and will immediately investigate as this behaviour cannot be condoned.
A senior manager will be in contact to gather further information.
Again, please accept our apologies for any inconvenience caused.
Regards,
Dawn Wing
