COMPLAINT: POOR SERVICE DELIVERY - EVEN WORSE CUSTOMER CARE

Worst delivery service! My parcel was partially delivered on the 20th May 2020 (after the driver continued to drive past the delivery location and grumble that he was lost). He hastily dropped off the parcel and sped-off before I had time to check if all items were there. I have been trying to contact Dawn Wing ever since to query the missing item - to no avail! The customer service number rings continually without any answer! We have also sent two emails to Dawn Wing without any response! it is now almost a month since the parcel was not delivered and this matter is unresolved. The most ridiculous part of this whole ordeal is that the item in question is hard to miss as it is an exercise bike! I am appalled by the unprofessionalism of this company!