sM
sebina M
1 reviews | Active since Sept 2014
23 Nov 2017, 09:34
Complain
I placed an order with runway, Dawn wing was supposed to deliver to me, they delivered at the wrong address, to the wrong person, the next thing when i call them they are very unhelpul and unproffessional. They telling me my parcel is at Fnb the other person says it has been delivered at Mountain view. Guys please up your service and train your staff properly.
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Replies (2)0
Replies (2)
Dawn Wing's replyOfficial
23 Nov 2017, 09:57Dear Sebin
We are so sorry for the inconvenience caused.
We will be investigating this issue internally and will be contacting you directly to resolve the problem.
Please accept our sincere apologies.
Kind Regards,
Dawn Wing
Best regards,
Dawn Wing's reply23 Nov 2017, 09:57
Official
Dear Sebin
We are so sorry for the inconvenience caused.
We will be investigating this issue internally and will be contacting you directly to resolve the problem.
Please accept our sincere apologies.
Kind Regards,
Dawn Wing
Best regards,
sM
sebina M's updateReviewer Update
23 Nov 2017, 15:39I have just received my parcel now, thank you.
sM
sebina M's update23 Nov 2017, 15:39
Reviewer Update
I have just received my parcel now, thank you.