Can not believe the incompetence.

The sheer level of incompetence is unfathomable. For 3 days now my parcel has gone undelivered. Not the sender nor the receiver has been contacted. I'm trying to understand how it is possible that your drivers are unable to locate the ONLY provincial hospital in a small town with a unique name not shared by any other town in the country. For THREE DAYS. Google search, use a map, ask information at a police station. How, honestly how can they not find it? And why not call me? What do you guys expect to change on every new delivery attempt if no information has changed from the previous failed attempt? The definition of insanity is trying the same thing over and over, then expect different results. Add incompetence to insanity and you have a the operation procedures followed at Dawn Wing.