Been promised delivery for the past 3 days

Dawn Wing delivery person called me to tell me she cant find my floor. I told her which floor I was in. She said ''OK'' I thought she was making her way to my office. I called 15-20min later to check where she was. She told me she has left the building because she needs to be at DawnWing office by 15h30. This was Thursday the 3rd November. <br> <br> Friday the 4th I called and complained to the company nobody seemed to care. My call was being transferred/rotating more than 3 times within the people in that office. Finally this lady tried to listen and apologized. She told me my parcel was scanned out at 07h30 that same Friday. It never came and they don't even update you to tell you the cause of the delay.<br> <br> Monday same story...Scanned out they say but nothing. No call to explain <br> Today Its Tuesday the 8th I called again in the morning. I was told scanned out at 7am story. <br> ? will just wait and see<br> <br> <br> <br>