YP
Yolandi P

1 reviews | Active since Apr 2014

27 Feb 2015, 22:15

BAD SERVICE/ UNPROFESSIONAL DAWN WING

I never encountered an unprofessional courier company as Dawn Wing. My parcel has been dispatched on the 20 February 2015- till date can no one at Dawn wing can advise where my parcel is.Every day in this week I phoned the call center- and got empty promises regarding when delivery will take place. Eventually I spoke to the Supervisor - Viola- she promised me that she will get back to me today- this did not happen.

0
Replies (1)
Dawn Wing
Dawn Wing's reply03 Mar 2015, 06:13
Official
Hello drosteyol,

Please accept our sincere apologies for the poor service you have experienced.

We will investigate this incident as a matter of urgency and revert soonest.

Regards
Dawn Wing