Bad service from DAWN WING

I made an order for my Herbalife on the 6th May 2022 on the 10th May 2022 I got an sms saying Boitumelo Lefawane is out with my order, the next thing I get missed calls from him I give him the directions to my workplace same as delivery address! I wait and wait after 4hrs I call him and ask where is my parcel he says he’s not coming to the museum building where I work! Dawn wing needs to make sure I get my parcel!!!!