Bad service.

Dawn Wing, the courier company, only tried to phone me ONCE yesterday, to deliver a package I urgently needed. They did not leave a message or send me a message! - They did not try to call again!

I was at home all day, but I teach online and can't answer my phone when busy with a lesson (I'm sure most people are busy and can't always answer the phone, why did the courier company ONLY phone ONCE and NOT leave a message or contact details to call them back! I did not know who it was who tried to call.)

I tried to call the unrecognized number back several times, the network simply said the number was busy - there was no messaging to say which company it was that called me.

I had to follow up, emails and phone calls to everyone to find out where my router was. Eventually this morning I decided to spend R120 on fuel, drive 40km's to go and fetch the router myself, because I can't depend on the courier company to deliver the router at a convenient time. (so now I have paid R225 delivery fee, for something that was not delivered, and I spent an extra R120 on fuel and my time to fetch it myself!)

This kind of service is appalling to say the least.