BAD DAWN WING LADY CONSULTANT

I am due to receive a parcel dated 25th October, however this morning i received an sms stating that my parcel is out for delivery today! which is very inconvenient because i have to do a few things today as i was told that my parcel will be delivered 25th Oct. I then called the customer service number *** at 7:56, please check this call. Spoke with an african lady who slammed/disconnected the call because i said she must not be stroppy with me and she should watch her behaviour.

She told me that they cannot give any ETA which i understood and she then said she can note that delivery takes place when i get home which i accepted and happy that there was an alternative, she then asked for the tracking number which i gave but while i am reading it out she shouts where is the parcel from, twice, that is when i said you asked for tracking number and i said dont get stroppy with me then the slammed the phone down. is this how DAWN WING treats its customers? Pathetic, she has no respect for it customers, i did exactly what she asked for and them get treated like this? uncalled for. BAD SERVICE, DIRESPECT CUSTOMERS, NOT TREATING THE CUSTOMERS FAIRLY.

I want feedback on this following the consultants bad attitude.