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Ethan L

1 reviews | Active since Nov 2017

29 Nov 2017, 12:57

Bad customer service

They told me that they will contact me to arrange delivery but failed to do that. They could have at least rep**** to my email or called me.

0
Replies (1)
Dawn Wing
Dawn Wing's reply29 Nov 2017, 13:05
Official

Dear Divan

We hope you accept our sincere apologies for this issue.

As per the response to your previous review 40 minutes ago, we are investigating this issue and will be contacting you directly as soon as possible with a resolution.

Unfortunately, we are currently dealing with a high volume of calls, and thus our response times may be slightly delayed. We appreciate your understanding.

Kind Regards,
Dawn Wing