All Time Low For New Balance and Dawn Wing

Due to the in apt service offered by Dawn Wing, I have also lost faith in New Balance Online as well. Let's just say that I will not be returning to order of your platforms.

I get a sms on Friday morning to inform me that my package will be delivered. I stay home the entire day waiting, only to be sent another sms close to 5pm I forming me that my package could not be delivered as I was unable to collect. Furious now, I contacted the number provided on the Sms. It was for branch in CT. They couldn't help but gave me the number for EL. I called, no answer. Kep trying the whole weekend. Perhaps they were closed.

I got a hold of them this morning. A lady assisted by saying her systems were down, but took my trace number and said she will get back to me. A while later she did. I insisted that I will not be home and they should deliver to my work. No problem they said. It will be done today.

Get another sms, this time saying my package can't be delivered today due to me changing the destination.

On the phone again I am. Now angrier than before. It's s system issue they say. You will get your package today. So I wait.

Close to 5pm I call again. Let me check with the driver and get back to you. Still waiting. And still no package.

And that's not all. New balance customer care don't answer the phone or the emails I sent.

Should have stuck with Nike...