Absolutely rude, *********** service
<p>i called dawn wing today (03/03/2017) at 11:45 to check if a package was delivered and was met with competely rude and ignorent customer service. the operator did not identify herself and could not provide any information. </p> <p> </p> <p>i was asked to be put on hold, when i asked how long i would be put on hold for i was giving no answer. when complained if i would have to continuously hold, i was cut off and merely transfered to someone else</p> <p> </p> <p>if this is how you operate, Dawn wing should seriously consider better training their stuff. they are rude and have no clue on how to give customers information. perhaps i should consider using a different courrier service.</p>
Good Morning Matthew,
We are sorry for service that you have received. We do agree that it is not acceptable.
We will investigate the matter and contact you personally regarding the incident that occurred.
Kind Regards,
Dawn Wing
Good Morning Matthew,
We are sorry for service that you have received. We do agree that it is not acceptable.
We will investigate the matter and contact you personally regarding the incident that occurred.
Kind Regards,
Dawn Wing
