1 reviews | Active since Aug 2013
Absolute worst service imanageable from Dawn Wing
Dawn Wing has sadly become a complete embarrassment to me due to their inability to deliver parcels to Arniston in the Bredasdorp area of the Western Cape. Each and every time that a parcel needs to be delivered to this address, it turn into a complete circus with 3rd party couriers being blamed every time. If your 3rd party courier cannot perform, CHANGE THEM!<br> With the previous delivery to this address [H6P***5], it took 5 days for the parcel to be delivered to Arniston after leaving the Cape Town depot. With today's delivery [H6P***9] my first call to Dawn Wing was at 9:45 am to Rushanna with more calls later in the day to Dawn. Now at 5:45 pm, after several more calls, I am informed by Moneer that the parcel has been delivered to the client's son Craig in Bredasdorp. I am in all honesty as surprised as the client is to hear this as SHE DOES NOT HAVE A SON IN BREDASDORP. As Dawn Wing has now closed for the weekend, the poor customer has to wait until Monday to find out where her parcel has now gone to. DAWN WING... YOUR SERVICE ABSOLUTELY SUCKS!!! <br> It has become time that Herbalife South Africa re-evaluate their courier of choice!
We are so sorry for the inconvenience.
We will investigate this matter immediately and provide you with feedback regarding the whereabouts of this parcel.
Please accept our sincerest apology.
Kind Regards,
Dawn Wing
We are so sorry for the inconvenience.
We will investigate this matter immediately and provide you with feedback regarding the whereabouts of this parcel.
Please accept our sincerest apology.
Kind Regards,
Dawn Wing
