A company that not only has horrible and slow service, but cannot be TRUSTED

Dawn Wing, I honestly cannot believe how you treat your customers and how you handle deliveries. I called in probably 10 times in the last two days, only to hear excuses and lies from your company. It's been three weeks since you have had my parcel. My fiance called in yesterday to find out what was going on. Your consultant said they had the wrong address, he gave you the address and you said it would be delivered soon. I call in today, to get an update. One consultant tells me it has already been delivered today to a Clara. We don't know a Clara. Your consultant tells me they call me back with a solution. No phone call. I call in again. I get told the same thing, and now you're claiming the parcel was delivered to Pretoria in Alphen Park and not Benoni as the address said. I get told once again I will get a callback. Nothing once again. Again, I call. Same thing. Now you're blaming Cotton On for giving you the wrong address and now you're saying it was delivered on the 15th of May. So, now your story is changing. I call in for the fourth time. Now, is where it gets juicer. You tell me the address and person of the delivery is someone completely else, and it was delivered on the 15th. Now, either, you made a big mistake with where you delivered TODAY or you are making excuses and making things up to cover your asses because you do not want to admit you made a mistake. Now, I have two parcels with you. Your company has no professionalism at this rate, and I am appalled by your service. Waybill: ***