

Dave Sheer Gunshop
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2022
I am writing to formally raise a complaint regarding the unacceptable behavior of one of your employees"Garth "at Louis Botha shop . During my recent interaction, I was treated in a manner that was not only unprofessional but also deeply disrespectful and inconsiderate we had to submit documents to get a refund on my deceased brother this man was utterly rude my mom has to travel from limpopo everytime to have this resolved he treats us like we don't even exist always waiting and this is the second time then when it comes to closing time he sent someone else to make copies for us and says we should go after waiting almost 3 hours he argues doesn't want to listen to what we have to say and just walks away starts screaming from the other side... We eventually recieved help from a lady named Hazel and a guy named Brian I thank them so much they were able to talk calmly and willing to listen to us. The employee displayed a rude and dismissive attitude throughout the encounter. Instead of offering assistance, they were impatient, inconsiderate, and appeared unwilling to engage in a respectful or helpful manner. Their tone and body language made it clear that customer concerns were not taken seriously, which created an uncomfortable and unpleasant experience. As a customer, I believe it is reasonable to expect basic courtesy, respect, and professionalism. Unfortunately, this interaction fell far short of those standards and reflects poorly on your organization. I kindly request that this matter be addressed promptly. It would be appreciated if appropriate action could be taken to ensure that all customers are treated with the respect and professionalism they deserve in the future. Thank you for your attention to this matter.
1 reviews | Active since Oct 2022
I am writing to formally raise a complaint regarding the unacceptable behavior of one of your employees"Garth "at Louis Botha shop . During my recent interaction, I was treated in a manner that was not only unprofessional but also deeply disrespectful and inconsiderate we had to submit documents to get a refund on my deceased brother this man was utterly rude my mom has to travel from limpopo everytime to have this resolved he treats us like we don't even exist always waiting and this is the second time then when it comes to closing time he sent someone else to make copies for us and says we should go after waiting almost 3 hours he argues doesn't want to listen to what we have to say and just walks away starts screaming from the other side... We eventually recieved help from a lady named Hazel and a guy named Brian I thank them so much they were able to talk calmly and willing to listen to us. The employee displayed a rude and dismissive attitude throughout the encounter. Instead of offering assistance, they were impatient, inconsiderate, and appeared unwilling to engage in a respectful or helpful manner. Their tone and body language made it clear that customer concerns were not taken seriously, which created an uncomfortable and unpleasant experience. As a customer, I believe it is reasonable to expect basic courtesy, respect, and professionalism. Unfortunately, this interaction fell far short of those standards and reflects poorly on your organization. I kindly request that this matter be addressed promptly. It would be appreciated if appropriate action could be taken to ensure that all customers are treated with the respect and professionalism they deserve in the future. Thank you for your attention to this matter.
1 reviews | Active since Sept 2015
Bought Nduna Sable Deluxe Dome Tent first week of August at their new Groot Phesantekraal branch in Cape Town. When I went camping found the bag was not sealed as other brands such as Tentco and Cammor are. There were no pegs and other accessories that normally come with any tent. The poles were all the same in other words being a dome tent you have the star in the centre and all other poles connect to this of the four sides. The poles I received were all with the star no side poles. Further the tent was not folded as as new tent that comes from the supplier in other words it was either used or opened. I returned to the store the salesmen could not explain how this happened. I asked him for another new one. He returned with another bag. When checked the same problem. It was not sealed with the cable tie no pegs bee-wax and tent not folded as new from the factory. Looked like a return. The poles also not matched accordingly. I asked for another bag and poles. He and another salesmen brought out another bag with three poles sets. So now we had tent bags but five poles sets. When asked where the other two tent bags were they said the customers took the tents by forgot the poles. I can understand if one forgot but two.. that’s highly unlikely. Anyway the manager arrived and Inexplainef my problems to him. He immediately called he supplier who he told me promised to courier a new sealed tent. He promised as soon as it arrived the salesman will phone me and I could exchange the tents. He gave me the tent I had at a reduced price but again promised that when the tent arrives I can exchange the tent. I was in continuous contact with the salesman during August but nothing had arrived until end August. Got this message on 18 September after sending a WhatsApp .. “Good morning, probably getting it this weekend as the truck only arrives around Friday or Saturday morning but as of yet we have no tent in store Mr.A” that was the last I heard from the store. A week later sent a WhatsApp saying it was a week later after the supposedly truck delivery .. so can I can come collect the new tent? … up until today Thursday thirty October no response from Dave Sheer Guns ..
1 reviews | Active since Sept 2015
Bought Nduna Sable Deluxe Dome Tent first week of August at their new Groot Phesantekraal branch in Cape Town. When I went camping found the bag was not sealed as other brands such as Tentco and Cammor are. There were no pegs and other accessories that normally come with any tent. The poles were all the same in other words being a dome tent you have the star in the centre and all other poles connect to this of the four sides. The poles I received were all with the star no side poles. Further the tent was not folded as as new tent that comes from the supplier in other words it was either used or opened. I returned to the store the salesmen could not explain how this happened. I asked him for another new one. He returned with another bag. When checked the same problem. It was not sealed with the cable tie no pegs bee-wax and tent not folded as new from the factory. Looked like a return. The poles also not matched accordingly. I asked for another bag and poles. He and another salesmen brought out another bag with three poles sets. So now we had tent bags but five poles sets. When asked where the other two tent bags were they said the customers took the tents by forgot the poles. I can understand if one forgot but two.. that’s highly unlikely. Anyway the manager arrived and Inexplainef my problems to him. He immediately called he supplier who he told me promised to courier a new sealed tent. He promised as soon as it arrived the salesman will phone me and I could exchange the tents. He gave me the tent I had at a reduced price but again promised that when the tent arrives I can exchange the tent. I was in continuous contact with the salesman during August but nothing had arrived until end August. Got this message on 18 September after sending a WhatsApp .. “Good morning, probably getting it this weekend as the truck only arrives around Friday or Saturday morning but as of yet we have no tent in store Mr.A” that was the last I heard from the store. A week later sent a WhatsApp saying it was a week later after the supposedly truck delivery .. so can I can come collect the new tent? … up until today Thursday thirty October no response from Dave Sheer Guns ..
Hellopeter has tracked Dave Sheer Gunshop across 18 reviews. Dave Sheer Gunshop hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Dave Sheer Gunshop? Write a review to help others decide.