1 reviews | Active since Nov 2014
Selling Inferior vehicles
Good day
Firstly, a big thank you to Hellopeter for making the consumers voice heard. Customer service in SA is really concerning, seems to get worse with time.
I bought a brand new Datsun Go Plus lux in 2019 and ever since I had the vehicle it has given me problems. There is a factory fault on these Datsuns yet Datsun themselves refuse to admit it and told me it’s a characteristic of the vehicle. I have spoken to other Datsun owners who have the same problem with their vehicle. Datsun are refusing to compensate me. They also were not honest from the beginning, they kept telling me they will resolve the problem but never did. I was only told that the problem cannot be fixed today. After constantly bringing this to their attention from 2019.
Just following up on my review couple weeks back. Datsun have not contacted me. They have previously acknowledged the fault on the vehicle but have labeled it “characteristic of the vehicle” which basically means factory fault since seeing it’s a negative characteristic. They have refused to reimburse me in anyway. I am shocked how they can just get away with this. Brand new vehicles sold with defects and they refuse to acknowledge it.
Just following up on my review couple weeks back. Datsun have not contacted me. They have previously acknowledged the fault on the vehicle but have labeled it “characteristic of the vehicle” which basically means factory fault since seeing it’s a negative characteristic. They have refused to reimburse me in anyway. I am shocked how they can just get away with this. Brand new vehicles sold with defects and they refuse to acknowledge it.