Sensor was 10km away and could not be fetch for 2 day.

<p>My vehicle has been for a standard service at Dastek in Centurion on Tuesday, May 10. While it was there it was found that one of my car's sensor was faulty. I asked them to order a new sensor so that it can be replaced. The workers of Dastek decision for me that they will not replace it yet and try other things. Several hours later, they have decided to listen to me and replace the sensor. As a result, the sensor could be available the same day and my car will only be ready Wednesday, May 11. By 11AM Wednesday I called them to find out how they are progressing because I have not heard anything and I needed my car that afternoon. The admin person with whom I spoke, told me that they are still waiting for the sensor and they hope it will get there soon. At 3PM the afternoon I called again and heard the same story. The car was not ready Wednesday and I had to take unpaid leave for Thursday because I could not get to work. Thursday, 12 May 10AM in the morning I called again but no one could take my call. I only heard back from them by 11AM and still they said they were waiting for the sensor. I asked them from where it is coming seeing that it took them 2 days to get the sensor, only to hear the sensor has been at Ford Lazarus in Centurion for 2 days. They are only 10 km from them but they could not fetch it and give a series of excuses. Only after I threatened them with newspapers was the sensor there within an hour.</p>