Sharks?

I have ordered a set of darts plus accessories to the amount of about 1300ZAR. I have not received anything up to date. The order was submitted about 18 months ago. I have tried numerous times to communicate with them regarding this. They just ignore this. Promises were made about following up with royal mail, but nothing came of it. You have the money guys, so I think it is very comfortable to ignore everything. Shame on you