WORMS IN YOGHURT ...TWICE!

my first complaint was at the end of July- on going non stop battle with trying to at least some joy out of the horrible experience, Danone clearly has no time for their customers and cannot care less about the opinions /bad experiences their customers would go through. I found worms twice in Yoghurts and after complaining the first time I get a visit and given a 50 RAND VOUCHER?? really? I didn't accept the voucher because clearly that is what their customers are worth. a 50 RAND VOUCHER FOR finding a worm. Months later i get a call from Megan who agreed with me but promised to resolve my matter , up till today. nothing!