KS
Keabetswe S

1 reviews | Active since Mar 2021

19 Mar 2021, 21:02

Watery Yogurt

We buy six packs of Danone Yogurt for my son and when he opened the 1st one it was watery I then threw it away even the rest of the yogurts are watery but they haven't reached their expiry date yet

0
Replies (6)
Danone Sa
Danone Sa's reply23 Mar 2021, 09:55
Official
Good Morning Keabetswe

We at Danone would like to extend our sincere apologies for the unfitting experience you had with the product.  However, we also thank you for taking the time to inform us of your recent experience. 

One of our consultants will make contact with you to assist you accordingly.

Kind Regards
Danone SA

KS
Keabetswe S's update24 Mar 2021, 19:43
Reviewer Update
I'm sure waiting for your consultant to call me
Danone Sa
Danone Sa's reply25 Mar 2021, 10:42
Official
Hi Keabetswe

Kindly note that we have been trying to call you but it goes straight to voicemail, we have also sent you an email requesting for information.

Please advise of a convenient time that we may contact you.

We apologize for any inconvenience caused.

Kind Regards
Danone SA
KS
Keabetswe S's update26 Mar 2021, 08:25
Reviewer Update
Good morning can you please call around 11am I will be available
Danone Sa
Danone Sa's reply26 Mar 2021, 09:23
Official
Good Morning Keabetswe

No problem we will make contact with you at 11am as per your request.

Thank you for your time and patience.

Kind Regards
DANONE SA
Danone Sa
Danone Sa's reply26 Mar 2021, 11:19
Official
Good Day Keabetswe Kindly note that we have tried calling you as per your request around 11am and still it goes straight to voicemail, may you kindly contact us on ***. Kind RegardsDANONE SA