1 reviews | Active since Apr 2017

29 Dec 2018, 15:53

Ultramel no longer the leader

Bought several Ultramel custards over Christmas and am highly disappointing. I couldn't place it but after a while was convinced that i was not eating Ultramel or at least the one I remember from my younger days. I Started searching online to see if i could find a notification of a recipe change and came across a few complaints here on Hello Peter. More people need to complain, the word must be spread on social media, Danone needs to go back to their original recipe. We always paid the premium price for Ultramel because it was delicious now its just custard. Booooo to Danone for changing a winner.

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Replies (2)
Danone Sa
Danone Sa's reply09 Jan 2019, 10:18
Official
Good Day 

Thank you for bring this matter to our attention.

We apologize for the inconvenience caused. 

Please contact our customer care department on  ***and one of our consultants will assist you to log a formal complaint.

Regards  

Danone SA  
Danone Sa
Danone Sa's reply11 Jan 2019, 16:43
Official
Please call us on ***

Danone SA